Shipping policy

Shipping Policy

Last updated: June 29, 2026

Thank you for shopping with us. Please review our Shipping Policy before placing your order.

Order Processing

  • All orders are processed within 3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Times

We ship worldwide.

Estimated delivery time after dispatch is:

  • Worldwide: 9 business days

Please note that delivery times are estimates only and are not guaranteed. Shipping times may vary depending on your destination, customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has been shipped.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, the risk of loss transfers to the customer to the extent permitted by applicable law.

If your package is lost, damaged, or marked as delivered but cannot be located, please contact us promptly. We will work with the shipping carrier to assist with an investigation where possible, but we cannot guarantee reimbursement for issues caused by the carrier.

Delays Beyond Our Control

We are not liable for shipping delays resulting from events beyond our reasonable control, including but not limited to severe weather, natural disasters, customs inspections, transportation disruptions, labor disputes, or carrier service interruptions.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact our customer support team through the contact information provided on our website.