Terms of service
TERMS OF SERVICE
GENERAL INFORMATION
Welcome to Tivoras! The terms "we," "us," and "our" refer to Tivoras. Tikora's operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tivoras is powered by Shopify technology, which enables us to provide the Services.
The following Terms and Conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address, billing information, payment information, and shipping details.
You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors and appearance may differ from what you see on your screen depending on the type of device you use to access the store and your display settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is displayed or described in our online store.
All product descriptions are subject to change at any time without prior notice at our sole discretion.
We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any individual, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Tivoras reserves the right to accept or reject any order for any reason at its sole discretion.
Your order will not be considered accepted until Tivoras confirms its acceptance.
We must receive and successfully process your payment before accepting your order.
You are responsible for reviewing your order carefully before completing your purchase, as Tivoras may not be able to process cancellation requests once an order has been accepted.
If we reject, modify, or cancel your order, we will attempt to notify you by contacting you using the email address, billing address, or telephone number you provided when placing the order.
Returns and exchanges are only permitted in accordance with our Refund Policy.
You represent and warrant that your purchases are intended solely for your personal or household use and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in the order confirmation sent to you by email.
Unless otherwise expressly stated, published prices do not include taxes, shipping charges, handling fees, customs duties, import fees, or other applicable charges.
Prices displayed in our online store may differ from prices offered in physical stores or by third-party retailers.
From time to time, we may offer promotions through the Services that are governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms of Service, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store.
You further agree to promptly update your account information, including your email address, payment details, credit card numbers, and expiration dates, so we can complete your transactions and contact you when necessary.
You represent and warrant that:
- the credit card information you provide is true, accurate, and complete;
- you are duly authorized to use the payment method provided;
- charges incurred will be honored by your payment provider;
- you will pay all charges incurred at the published prices, including shipping, handling fees, taxes, and any other applicable charges.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays.
All delivery times are estimates only and are not guaranteed.
We shall not be liable for delays caused by shipping carriers, customs clearance procedures, weather conditions, natural disasters, labor disputes, or any events beyond our reasonable control.
Once products have been delivered to the shipping carrier, title to the products and the risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are the property of Tivoras, its affiliates, or licensors, and are protected by United States and international patent, copyright, trademark, and other intellectual property laws.
These Terms of Service permit you to use the Services solely for your personal, non-commercial use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property owned by Tivoras, Shopify, or any third party.
Unauthorized use of the Services may violate federal, state, and international intellectual property laws.
All rights not expressly granted herein are reserved by Tivoras.
The names, logos, product names, service names, designs, and slogans of Tivorasare trademarks of Tivoras, its affiliates, or licensors. You may not use such trademarks without our prior written permission.
The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify.
All other names, logos, product names, service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to customer tools offered by third parties as part of the Services. These tools are provided without our monitoring, control, or involvement.
You acknowledge and agree that such tools are provided "as is" and "as available," without warranties, representations, conditions, or endorsements of any kind.
We shall have no liability whatsoever arising from or relating to your use of any optional third-party tools.
Any use by you of optional tools made available through the Services is entirely at your own risk and discretion. You are responsible for ensuring that you understand and accept the terms under which such tools are provided by the applicable third-party providers.
We may also introduce new features, services, tools, or resources in the future. Any such new features or services shall also be considered part of the Services and shall be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials or hyperlinks to websites operated or provided by third parties, including embedded third-party functionality.
We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party materials or websites that you choose to access.
If you choose to leave our Services to access any third-party website or material, you do so entirely at your own risk.
We shall not be liable for any damages or losses arising from your access to any third-party website or from your purchase or use of any products, services, resources, or content available through such third parties.
Please review the policies and practices of any third party carefully before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
Mi tienda 4 operates using Shopify's technology, which enables us to provide the Services.
However, any sale or purchase made through our store is conducted directly between you and Tivoras.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Tivoras, including any injury, damage, loss, or claim resulting from the purchase of products or services.
You hereby expressly release Shopify and its affiliates from any and all claims, damages, liabilities, or causes of action arising out of or relating to your purchase or transaction with Tivoras.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy, which can be found here.
Certain personal information may also be governed by Shopify's Privacy Policy, which can be accessed here.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify, as well as with third-party service providers that may be located in countries other than your country of residence, for the purpose of providing the Services.
Please review our Privacy Policy for additional information regarding how we, Shopify, and our partners collect, use, process, and protect your personal information.
SECTION 11 – COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, "Comments"), you grant Tivoras a perpetual, worldwide, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, display, and otherwise exploit such Comments in any medium and for any purpose, including commercial purposes.
For example, we may use your Comments to operate, provide, evaluate, improve, optimize, market, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.
You represent and warrant that:
(i) you own or otherwise have all necessary rights to submit the Comments;
(ii) you have disclosed any compensation or incentive received in connection with your submission of the Comments; and
(iii) your Comments comply with these Terms of Service.
We have no obligation to:
- maintain any Comments in confidence;
- pay compensation for any Comments; or
- respond to any Comments.
We may, but are under no obligation to, monitor, edit, or remove any Comments that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, obscene, pornographic, otherwise objectionable, or in violation of these Terms of Service or the intellectual property rights of any party.
You agree that your Comments will not violate any third party's rights, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights.
You further agree that your Comments will not contain unlawful, abusive, defamatory, obscene, or otherwise objectionable material, nor will they contain any computer virus, malware, or other harmful code that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Comments.
You are solely responsible for the Comments you submit and for their accuracy.
We assume no responsibility or liability for any Comments posted by you or by any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information provided through the Services is inaccurate, at any time and without prior notice, including after you have submitted your order.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable international, federal, state, provincial, territorial, or local law, regulation, ordinance, or rule;
(c) to infringe or violate our intellectual property rights or those of any third party;
(d) to harass, abuse, insult, harm, defame, slander, intimidate, threaten, or discriminate against any person, including our employees;
(e) to submit false, misleading, or deceptive information;
(f) to upload, transmit, receive, download, use, or reuse any material that does not comply with these Terms of Service;
(g) to transmit or facilitate the transmission of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate any individual or entity; or
(i) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Tivoras Shopify, other users, or expose them to liability.
Additionally, you agree not to:
(a) upload or transmit viruses or any malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, scrape, sell, resell, or otherwise exploit any portion of the Services;
(c) collect, harvest, or track the personal information of others;
(d) engage in phishing, spoofing, pharming, spam, pretexting, or similar fraudulent activities;
(e) use robots, spiders, scrapers, automated data collection tools, artificial intelligence agents, autonomous software, or any manual or automated process to access, monitor, copy, or interact with the Services;
(f) interfere with, bypass, disable, or circumvent any security features, authentication measures, CAPTCHA systems, robot exclusion headers, or any other technology used to restrict or control access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any provision of these Terms of Service.
SECTION 14 – AGENTS
14.1
This section ("Agent Terms") applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any of the Services.
An "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the instruction of, any individual or organization and that operates on behalf of or through a person's device without direct human supervision.
14.2
No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in full compliance with the requirements set forth in Section 14.4 below.
Additionally, no Agent may access, use, or interact with the Services if we have instructed that Agent to cease accessing or interacting with any portion of the Services.
14.3
We may limit, including through technical measures, how any Agent accesses, uses, or interacts with the Services.
14.4
Agents must:
(i) identify themselves in every HTTP/HTTPS request by including the following in the User-Agent string:
Agent/[Agent Name]
(ii) not conceal or misrepresent the fact that any access or interaction is performed by an Agent, including by:
- imitating human behavior or interaction patterns; or
- completing or bypassing CAPTCHA systems or other technologies designed to distinguish human users from automated systems;
(iii) respond truthfully to any request or inquiry intended to determine whether interactions originate from a human or an automated system;
(iv) not bypass, evade, or interfere with any measures intended to prevent, restrict, monitor, or control Agent access to the Services.
SECTION 15 – TERMINATION
We may terminate these Terms of Service or your access to the Services (or any portion thereof) at any time, at our sole discretion and without prior notice.
You remain responsible for all amounts owed up to and including the effective date of termination.
The following provisions shall survive any termination of these Terms:
- Intellectual Property
- Comments
- Termination
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Severability
- Waiver and Entire Agreement
- Assignment
- Governing Law
- Privacy Policy
as well as any other provisions that, by their nature, are intended to survive termination.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Tivoras Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that our failure to give prompt notice will not relieve you of your obligations unless you are materially prejudiced as a result. We may control the defense and settlement of such claim at your expense, including the selection of legal counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any indemnification claim, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction where Tivoras is headquartered.
You and Tivoras agree to the jurisdiction and personal venue of such courts.
SECTION 23 – HEADINGS
The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to hernandezjuliohp@gmail.com.